How do I find and access senior services?

Area Agency on Aging (AAA) - regional level (Utah has 12 AAAs) / Utah Department of Health and Human Services, Division of Aging and Adult Services - DAAS (state level)

Details

What you need to know

Fee

Most services free or on sliding scale ONLINE OPTION: hhs.utah.gov/aging; 211utah.org; hhs.utah.gov/access WHERE TO GO: Your regional AAA; local senior center; 211 Utah; DAAS office

Online Option

hhs.utah.gov/aging; 211utah.org; hhs.utah.gov/access

Where to Go

Your regional AAA; local senior center; 211 Utah; DAAS office

County-specific variations apply

Utah's 12 AAAs reflect the state's geographic diversity. Salt Lake County (most populous), Utah County (Provo/Orem), Davis County, and Weber County (Ogden) have the most robust urban senior services. Rural Utah AAAs cover enormous geographic areas - the Arches AAA covers Grand, San Juan, Wayne, Garfield, and Kane counties, covering much of rural southeastern/southern Utah (including Moab, Blanding, Escalante, Kanab) over very long distances with limited services.

Utah Notes

Important state-specific details

UTAH SHIP (State Health Insurance Information Program): Utah's free Medicare counseling - contact your AAA or DAAS at (801) 538-3910; helps with Medicare enrollment, plan selection, and billing issues.
UTAH MEDICAID HCBS WAIVERS: Utah's home and community-based services waiver programs provide alternatives to nursing home care for qualifying seniors and disabled individuals; contact DHHS at (801) 538-3910.
PRIMARY RESIDENTIAL EXEMPTION (45%): Automatic exemption on property taxes for qualifying seniors with primary residences; no application needed.
CIRCUIT BREAKER TAX RELIEF: Additional income-based property tax credit for low-to-moderate income seniors; apply with county assessor by November 30.
LIHEAP: Energy assistance important given Utah's cold winters and hot summers; apply through Utah DHHS or 211.
Adult Protective Services (APS): report elder abuse through APS statewide line: (801) 264-7669 (in Salt Lake area) or 211 statewide.
Utah Legal Services: utahlegalservices.org | (801) 359-5533 - statewide civil legal aid for qualifying low-income Utah residents.

Official Source

State office contact

State Office

Utah DHHS, Division of Aging and Adult Services (DAAS) - hhs.utah.gov/aging | (801) 538-3910; SHIP: (801) 538-3910; APS: contact through DHHS or 211; 211 Utah: dial 211; Utah Legal Services: (801) 359-5533