How do I find and access senior services?

Area Agency on Aging (AAA) - regional level (Vermont has 5 AAAs) / Vermont Department of Disabilities, Aging and Independent Living - DAIL (state level)

Details

What you need to know

Fee

Most services free or on sliding scale ONLINE OPTION: dail.vermont.gov; vermont211.org; benefitsdata.org/vermont WHERE TO GO: Your regional AAA; local senior center or meal site; DAIL; 211 Vermont

Online Option

dail.vermont.gov; vermont211.org; benefitsdata.org/vermont

Where to Go

Your regional AAA; local senior center or meal site; DAIL; 211 Vermont

Vermont Notes

Important state-specific details

VSHIP (Vermont State Health Insurance Assistance Program): Vermont's free Medicare counseling - contact your regional AAA or DAIL at (802) 241-2400; helps with Medicare enrollment, billing, and plan selection.
CHOICES FOR CARE: Vermont's signature Medicaid HCBS waiver; provides home-based, residential, and Enhanced Residential Care alternatives to nursing home care; meaningful consumer choice; contact DAIL or your AAA.
HOMESTEAD DECLARATION (HS-122): File by April 15 annually to get the homestead education tax rate; income-based education tax adjustment may significantly reduce property tax burden for lower-income seniors.
LIEAP (Low-Income Home Energy Assistance Program): Critical given Vermont's harsh winters; apply through CVOEO (Champlain Valley Office of Economic Opportunity), NEKCA, or other community action agencies; 211 for referral.
Adult Protective Services (APS): report elder abuse through DAIL at (800) 564-1612 (24-hour hotline for APS and vulnerable adults).
Vermont Legal Aid: vtlegalaid.org | (800) 889-2047 - statewide civil legal aid for qualifying low-income Vermont residents.

Official Source

State office contact

State Office

Vermont DAIL - dail.vermont.gov | (802) 241-2400; VSHIP: (802) 241-2400; APS: (800) 564-1612; Vermont Legal Aid: (800) 889-2047; 211 Vermont: dial 211